Refund & Cancellation Policy

This policy applies to subscriptions sold by Cuellar Labs LLC, doing business as LeagueSaga. It is part of the LeagueSaga Terms of Service.

1. Trial Terms

LeagueSaga can offer a 14-day free trial. Checkout or the trial screen will state whether a payment method is required and whether the trial will convert to a paid subscription. If we do not collect a payment method, the trial ends without a charge unless you later subscribe.

2. Automatic Renewal

A paid subscription renews automatically for the monthly or yearly period that you select until you cancel it. Before you subscribe, Stripe Checkout shows the plan, price, billing period, trial terms, and applicable taxes. You authorize Stripe to charge the payment method on file for each renewal.

3. Cancellation

You can cancel at any time through Billing Settings and the Stripe Customer Portal. Cancellation stops future renewals. Unless applicable law requires a different result, access continues through the end of the current paid period. Cancel before the renewal date if you do not want the next charge.

4. Refunds

Subscription charges are generally final and non-refundable after a billing period begins. We do not provide automatic prorated refunds unless applicable law requires one. This policy does not limit a refund, cancellation, cooling-off, or other consumer right that cannot be waived.

If you believe a charge is wrong, contact us promptly. We will review duplicate charges, billing errors, and accidental renewals in good faith. A discretionary refund does not require us to grant the same result in another case.

5. Plan Changes and Taxes

A plan change can change your features, price, and billing date. Stripe shows any immediate charge or credit before you confirm a change. Taxes can be added where required by law.

6. Billing Help

Send cancellation, renewal, or refund questions to support@leaguesaga.com. Include the account email and charge date. Do not send a full payment-card number.